Sump pump failure during a storm = basement flooded in 90 minutes. We swap, install backup, and route discharge correctly.
Live 24/7 dispatch. Stocked trucks. Most repairs first-visit complete.
Sump pumps fail at the worst possible time — during atmospheric river rain events when the groundwater table rises and the pump cycles continuously. A failed pump in a Portland basement or crawlspace means standing water within 60-90 minutes. We carry replacement pumps in 1/3 and 1/2 HP capacities, battery-backup systems, and water-powered backup options that work even when power is out and the battery is dead.
Real dispatcher picks up — no IVR. We confirm your Portland address and triage on the call.
Closest stocked truck. ETA 20-60 min depending on quadrant.
Written quote before any work starts. Re-quote if diagnosis shifts.
Most repairs first-visit. Portland BDS permits where required.
Zoeller M53 and M57 (1/3 HP and 1/2 HP) primary pumps. Liberty Pumps 257 and 287. Battery backup: Zoeller Aquanot Fit, Basement Watchdog Big Combo. Water-powered backup: Liberty SJ10. Check valves, PVC discharge line, exterior discharge guards.
Verifiable Oregon CCB license at oregon.gov/ccb before our crew arrives.
Property-damage coverage on every job. COI for landlords.
Upfront pricing before any work starts.
First-visit completion on most calls.
On the call: do you have standing water now, when did the pump last run, do you have a battery backup, is power out? On-site we test the pump (manually trip the float), inspect the check valve, verify discharge routing (must go to yard or storm — never sanitary, per Oregon code), and check the sump pit for sediment buildup. Replacement is straightforward: shut off power, remove old pump, install new pump, replace check valve, test cycle. Battery backup installs run 60-90 min including battery monitoring system. Discharge line modifications add time depending on routing.
Common sump pump mistakes: (1) Discharging to the sanitary sewer (BES violation, fines, and causes backups for everyone downstream). Discharge must go to yard or storm only. (2) Skipping the check valve — without it, water flows backward into the pit every time the pump cycles off, doubling the work and burning out the motor. (3) Not having battery backup. The storms that overwhelm your pump are the same storms that knock out power. Pump runs on batteries for 4-8 hours; storms can last longer. Water-powered backup runs indefinitely. (4) Not testing the pump annually. A pump that hasn't run in 18 months may have a seized motor — and the moment you need it is the worst time to find out.
Call (971) 293-4200Dispatch from SE Portland to all metro neighborhoods. Same upfront estimate any quadrant.
We dispatch to all Portland quadrants and the surrounding metro: Hawthorne, Sellwood-Moreland, Alberta Arts, Mississippi, Mount Tabor, Hollywood, Irvington, St. Johns, Nob Hill, Belmont and the rest of inner Portland; plus Beaverton, Gresham, Hillsboro, Lake Oswego, Tigard, Vancouver WA, West Linn, Oregon City, Happy Valley, Wilsonville, Troutdale, Forest Grove, McMinnville, Canby, and Saint Helens. Same upfront estimate any quadrant.
Full Service AreaWe dispatch 24/7 across all Portland quadrants. Live dispatch around the clock.
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