Privacy Policy

1. Who We Are

Premier Portland Plumbers provides emergency and same-day plumbing services in Portland, Oregon and the surrounding metro area. This website is designed to help homeowners and property managers quickly connect with licensed plumbing professionals when they have an urgent issue.

2. Information We Collect

We collect information in the following ways:

• Information you submit directly. When you call us or fill out a contact form, we may collect your name, phone number, email address, service address, and a short description of your plumbing issue.
• Basic usage and analytics data. Like most websites, we may use analytics tools and server logs that capture your IP address, browser type, device information, referring pages, and the pages you view on our site.
• Cookies and similar technologies. We may use cookies or similar technologies to improve site performance, remember your preferences, and measure how visitors use the site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your request for emergency plumbing or related services in Portland.
• Schedule appointments, dispatch plumbers, and communicate estimates or service updates.
• Improve our website, content, and advertising based on aggregate usage patterns.
• Maintain records of inquiries and jobs for internal business, accounting, and quality purposes.

4. Lead Generation and Third-Party Contractors

In some cases, this website functions as a lead generation service. That means your information may be shared with independent local plumbing contractors or partner companies so they can contact you about your request.

We aim to work only with contractors that are properly licensed and insured for the services they provide. However, those contractors are independent businesses and are responsible for their own work, policies, and compliance obligations.

Important Disclaimer

This site is a free service to assist homeowners in connecting with local service contractors. All contractors are independent and this site does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on this site.

5. When We Share Information

We may share your information in the following situations:

• With service providers or contractors. To respond to your request and perform plumbing or related services.
• For legal or safety reasons. When we believe disclosure is required to comply with applicable law, respond to a legal request, or protect our rights, users, or the public.
• In a business transfer. If ownership of the website or business changes, user information may be transferred as part of that transaction, subject to the same privacy commitments.

6. Cookies and Tracking Technologies

Cookies are small text files stored on your device. We may use cookies to:

• Remember basic preferences (such as your city or prior form entries).
• Measure site traffic and performance using analytics tools.
• Support advertising or remarketing campaigns.

You can typically control cookies through your browser settings and may delete or block them, but some parts of the site may not function properly if cookies are disabled.

7. Data Retention

We keep contact and job-related information for as long as reasonably necessary to respond to your request, maintain business records, comply with legal obligations, and resolve disputes. Analytics and log data may be retained for a limited period and then aggregated or deleted.

8. Your Choices and Rights

You can:

• Choose not to submit forms and instead contact us by phone.
• Request that we update or correct your contact details if they are inaccurate.
• Ask that we delete certain information where applicable law allows.

To make a request about your information, please contact us using the details below.

9. Security

We use reasonable technical and organizational measures to help protect the information we collect against unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, so we cannot guarantee absolute security.

10. Links to Other Websites

This website may contain links to third-party websites, including contractors, review platforms, mapping services, or payment providers. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

This site is intended for adults who are able to enter into service agreements. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our services, legal requirements, or best practices. When we make material changes, we will update the “Last updated” date at the top of this page. Your continued use of the site after changes means you accept the updated policy.

13. How to Contact Us

If you have questions about this privacy policy or how we handle your information, please contact:

Premier Portland Plumbers
Phone: +1 (833) 435-6919
Address: 1311 SE 9th Ave, Portland, OR 97214
Attn: Hassnain Karim