
Live 24/7 drain and sewer service for Hayden Island — floating-home gray-water lines and shore pump-outs, the 450-home manufactured community's skirted underbelly drains, and shared condo stacks on the Columbia River. The drains here fail differently than anywhere else in Portland.
Live 24/7 dispatch. Stocked trucks. Most repairs first-visit complete.
No call-center runaround. Live answer, dispatch, on-site work, written quote, fix.
A real dispatcher picks up — no voicemail, no IVR menu. We confirm your address on Hayden Island, find out whether it is one fixture or a whole-home backup, and stay on the line while we route the nearest crew. If the backup is rising, we walk you through stopping water at the fixture or pedestal.
We send the closest stocked truck, routed for I-5 and the Interstate Bridge — the only road onto the island. ETA quoted before we hang up, usually 35-60 minutes. Crews are based in SE Portland but assigned by proximity, not from a central hub.
We camera-scope before we recommend a main-line fix — we don't quote a sewer job sight-unseen. Written quote before any work starts. If the scope reveals a belly, a broken under-dock line, or a shared-stack problem, we stop, explain, and re-quote.
Most drains cleared first-visit. Trucks carry cable machines, a hydro jetter, and a SeeSnake camera. We run the line, confirm flow, and on floating homes we flush the gray-water and pump-out runs so the moorage system keeps moving.
Drain cleaning here covers everything from a single slow sink in a riverfront condo to a shared gray-water line backing up across a whole floating-home dock. The tool and the approach are not the same. A kitchen P-trap clog and a bellied manufactured-home underbelly run are entirely different jobs, and on this island we see both in the same week.
Hayden Island is the only part of Portland that floats. It sits in the Columbia River at the Oregon-Washington line, reachable only by I-5 across the Interstate Bridge, and its drains run through four completely different kinds of housing — floating homes, the 450-home manufactured community, 1960s-90s riverfront condos, and the marinas. A clogged gray-water line under a float and a bellied underbelly run under a manufactured home are unrelated problems that happen to share ZIP 97217.
On a floating home the drains don't run under a street — they run under the dock. Kitchen and bath waste feeds gray-water and sewage lines that tie into the moorage system and flow to a shore pump-out at the low end. Those flexible runs sag, trap grease, and clog where they flex with the river. The manufactured community runs narrow, lightly vented drain lines through a skirted underbelly, and any dip in that run becomes a belly where waste pools until it backs up. This is exactly why a dispatcher reading a script can't scope a Hayden Island drain job correctly — you have to know which of the four housing types is on the other end of the call.
Across Portland generally and Hayden Island specifically.
Cable machines (Spartan, Ridgid K-7500, K-1500) for branch lines and main lines. Hydro jetter (4,000+ psi) for grease and scale in gray-water and shared stacks. Sewer scope camera (Ridgid SeeSnake) with locator to find a belly or a break before recommending any repair. Various blade and cutter heads for the different line diameters across the island's housing types.
Licensed Oregon plumbers, fully insured with workers’ comp on every job.
General liability and workers' comp with property-damage coverage on every job. COI on file for moorages and HOAs.
Upfront pricing on-site before any work. If the scope reveals something different, we stop and re-quote.
Cable machines, jetter, and camera on every truck. First-visit completion on the majority of calls.
Anonymized case study from a recent dispatch in this neighborhood.
Recent call at a floating-home moorage off Tomahawk Island — three homes on the same dock losing kitchen and laundry drainage at once. Camera scope of the shared under-dock gray-water line showed a heavy grease pack at a sag near the shore pump-out, where the flexible run dips with the river. We hydro-jetted the line, cleared the pack, flushed the pump-out run, and confirmed flow on all three homes before leaving. We documented the cause-of-loss for the moorage association so the shared-line repair could be scheduled.
We dispatch 24/7. Live dispatch around the clock. ETA 35-60 minutes.
(971) 293-4200 Request a Quote